10-year structure
The reinforced fiberglass shell. Structural cracking, warping or deformation, and shell separation or failure. If it was manufactured incorrectly, we repair or replace it.
Warranty
Ten years on the shell.
Every pool carries a 10-year structural warranty and a 5-year interior warranty — including The Cove, The Lagoon, and The Horizon.
5-year interior
The acrylic surface, against peeling, bubbling, delamination, and manufacturing defects. Spa-grade acrylic, meant for Florida sun and year-round use.
Not covered
Scratches after delivery, bad water chemistry, plumbing or electrical someone else installed, storms and floods, misuse, non-residential modifications, pet or impact damage, and repairs we did not authorize.
Filing a claim
Write support@blueplungepools.com. Include your name, order number, model, a description, and photos or a short video. We typically respond within 24 hours.